Shipping Policy
UK Delivery Only
Aura Co currently delivers to addresses within the United Kingdom only. We do not offer international shipping at this time.
Processing Time
Orders are typically processed and dispatched within 1–2 working days after payment has been received and cleared. During busy periods, processing times may be slightly longer.
Delivery Times
Estimated delivery times after dispatch:
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Standard Delivery: 2–5 working days
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Expedited Delivery: 1–2 working days
Please note that delivery times are estimates and are not guaranteed.
Shipping Carriers
We use trusted UK delivery partners, including Royal Mail and other reputable courier services, depending on the size, weight, and destination of your order.
Tracking Information
Where available, tracking details will be provided once your order has been dispatched.
Delays
While we aim to ensure all orders arrive within the estimated delivery timeframe, delays may occasionally occur due to factors outside our control, including adverse weather conditions, courier disruptions, or peak seasonal demand.
Incorrect Delivery Information
Customers are responsible for ensuring that all delivery information is accurate at the time of ordering. Aura Co cannot be held responsible for delays or failed deliveries resulting from incorrect address information provided by the customer.
Contact Us
If you have any questions regarding your order or delivery, please contact us:
Aura Co
Unit 1, 53 Broughton Lane, Salford, M8 9UE, United Kingdom
Email: toplinenaura@gmail.com
Telephone: 07429040955 or 07598967625